Shipping Policy

We ship orders out within 3 business days with most orders shipped the next day.

We use Federal Express Ground orders on packages  and  USPS on orders weighing less than 1 pound;

Return Policy

We love and believe in our products and services. We’re confident you will too. That’s why, as a new customer or an existing customer adding a new line of service we’ll give you 30 days to try us for free.

If for any reason you’re not happy with your humidifier simply return the unit within 30 days and we will refund the price of your purchase .

• You should expect to receive your refund within four weeks of giving your package to the return shipper, however, in many cases you will receive a refund more quickly. This time period includes the transit time for us to receive your return from the shipper (5 to 10 business days), the time it takes us to process your return once we receive it (3 to 5 business days), and the time it takes your bank to process our refund request (5 to 10 business days).

Ventahumidifier.com/ A&B Distribution LLC will be happy to accept all returns as long as the following criteria are met:

Humidifiers must be not be damaged and in workable condition:

 All returned items will be inspected before credit can be issued. Opened, used items if agreed to be accepted as return may be credited less restocking fee.

Please note that accessories ( cleaner, fragrances and water treatment additives, and any other noted as "No Returns Item" or items sold "As Is", Closeout Items are not returnable, and no return will be accepted.

Shipping and handling charges are not refundable. Refunds for all orders will be less our actual shipping cost; this include free shipping, free delivery items. Returns void any special offers or promotions used at time of purchase